Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What services exactly could VPS and dedicated server users use?
Other than having more resources, a good reason why you could get your own web server and use it instead of a shared Internet hosting plan is the fact you'll be able to install and run a large selection of software. With a shared account, you could use programs, which do not need root access and aren't installed server-side, so when you require specific software for your web sites, you can't install it on a shared web server. This is not the situation with a server of your own where you'll be able to install anything you wish. The downside is that you may not have much experience and handling your own machine is more challenging that managing a shared hosting account where the provider handles most things. This is why we offer one more service for our hosting server plans called Installation & Troubleshooting and you can make use of it any time that you encounter any problems with the supervision of your hosting server.
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Installation and Troubleshooting in VPS Hosting
You may add the upgrade with a few clicks whenever you need it and regardless of the
virtual private servers plan you have selected. This could be done either during the order procedure when you think that you will require support from the very start or later from the virtual private server billing Control Panel if you have issues with any application on the server. Our experienced administrators can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers sixty minutes of custom work and you could use it whenever you want. Most tasks take less than that, thus the remaining time shall be available for the future and you shall be able to see it within the billing Control Panel constantly. You could use the upgrade as a standalone service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Web Hosting
In case you need our upgrade for any reason, you can add it to your
dedicated server with several mouse clicks from your billing CP or if you need some custom work on the server immediately after it is put in place, you can obtain the upgrade during the signup process and let us know what do you require to be carried out, so everything will be ready once your web server is functioning. Sixty minutes of custom work are added to your account each time you acquire the upgrade, so you can take full advantage of this service as often as you require. If some task requires less time to be finished, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will let you concentrate on developing and advertising your sites without spending time on maintaining the dedicated hosting server or the software set up on it. You can take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't enough to carry out all of tasks that you require.