When your web hosting supplier provides live chat support, you will be able to speak with an agent live and learn useful info or get a problem resolved timely. The basic advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with world wide web access, so you won't pay any rates in the event that you are in another state or country. In addition, it is much simpler to copy and paste details for instance domain names, usernames or error messages in other words details that are sometimes hard to share with the other side on the phone. The live chat is also a considerably quicker solution to contact your web hosting service provider's support team compared to using a ticketing system. What's more, if some issue requires some more time to be resolved, you can do something else while you wait for support on the live chat, which means that you won't waste time - something that's not possible when you're on the telephone.
Live Chat Support in Shared Hosting
As part of the support services that we supply for all our Linux shared hosting, we have live chat support that is online twenty-four seven, even on holidays. You are able to contact us regardless of whether you already have an account or not, considering that we can help you with almost anything, ranging from providing you with basic information regarding our solutions in case you aren't a client yet and you're thinking about purchasing one of the packages, to helping you with setting up an email account in an email client. Part of the problems are more complicated and time-consuming, therefore you'll need to take advantage of the ticketing system which is incorporated into the Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as a part of our services, so that any time you have any questions regarding our Linux semi-dedicated hosting, you are able to speak with our customer support team whenever you need no matter if you've already obtained an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and issues, yet we will assist you with quite a few tech questions too. We will help you choose the ideal plan for your websites if you do not have an account yet, we can respond to all the billing questions or issues you have or we can assist you with installing your new email address on your computer or smartphone - all this will be done timely since our live chat service is online all day, each and every day. Every time you need assistance, you're able to talk with a representative and save considerable time.