A Control Panel is a web-based interface through which you can control numerous aspects of your web presence. As an illustration, you may set up or edit website files, set up and check emails, control databases, check visitor stats and so on. Those things are carried out using buttons and menus in a web browser and the CP could also be called ‘back office’, i.e. the admin area associated with your hosting account. Most of the Control Panels these days will allow you to manage all hosting-related matters, but you will often require a different system to control payments or to get a new domain name if the company offers domain registrations. Based on the platform they utilize, you could be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix an issue as well, or you may have to employ a 3rd system.