SSL Certificates

When you register a domain name, the WHOIS info associated with it, by rule, becomes immediately available to the public. In the Domain Manager incorporated into your Control Panel, you can find a WHOIS protection functionality that will help you mask your personal details by replacing them with our own contact info.

The WHOIS protection option is available with most of the domain name extensions offered on our website: .com, .info, .biz, .net, .org, .co, .co.za, .me, .tv, .pro, .cc.

A 24/7 technical support service is included in our domain name management plan. Our techs will be happy to assist you with any problem that you might have registering, transferring or administering your domain names. For instance, if you desire to change your domain name’s nameservers, but aren’t aware of how to do that, simply let us know and we will help you out.

You can contact our help desk support team via email or through the support ticket system. You can also use the phone or our live chat service during business hours. We offer a sixty–minute helpdesk ticket response time guarantee.

If you want to see what you can achieve with Big Green Host’s web hosting Control Panel, watch Big Green Host’s video tutorials. We have prepared a fabulous collection of instructional video presentations that cover every section of Big Green Host’s hosting Control Panel.

If you are unable to find an informational video clip that can help you, we’ve also got step–by–step articles and an in–depth F.A.Q. library, both of which contain answers to the questions that our client care staff is asked the most. If you need live help, you can always get in touch with our customer support team members – they’ll be right here for you 24x7.

Via the Custom DNS section of the Domain Manager, you can modify various DNS records for your domains, including A, AAAA, MX, NS, SRV, CNAME and TXT records. Setting a new DNS record is pretty easy. You just need to select a domain name and enter the record that you want. Any change you have made will be reflected live within 24 hours. In case you want to revert to the default DNS record value, just press the Revert button.

The Custom DNS section also includes a GeoIP location tool, which allows you to point visitors from a particular geographical region to a certain language version of your website.

Through our Domain Manager, you will be able to effortlessly manage heaps of domains from just one single location. You’ll be bestowed with access to a large set of DNS controls and will also be able modify lots of domain names at the same time.

On top of that, in the event that you also have a cloud hosting account with Big Green Host, you will be able to manage both your domain names and your websites from just one single place.

When registering a domain, you need to give relevant WHOIS information and to keep it up to date at all times. If you want to change your e–mail or physical address, or in case you desire to transfer the domain name to somebody else, you can accomplish that through the Domain Manager interface.

Simply push the Edit WHOIS button beside the domain in question and then modify the corresponding registrant, admin and technical information. When you click on the Update button, the modifications will be instantaneously reflected live.

If you want to use WordPress MultiSite or another multi–site application, or even if you want to prevent users from typing the ’www.’ part of your domain incorrectly, you will be able to use the wildcard domain name activation options offered by our Domain Manager tool.

With the Wildcard functionality available in the Domain Manager, you will be able to forward all the hosts and sub–domains under a certain domain name, for example – blog.domain.com or forum.domain.com, to the index page of your site.

You will be able to upgrade the domain administration account that you have with us to any of our cloud hosting plans. This way, you’ll be able to easily administer both your domains and sites from one location. To unlock all the hosting features in your Control Panel, simply visit the Upgrade Plan section on the left and specify the plan that you desire to move to.

After we activate the chosen plan, you will get a bouquet of tools, among them a drag ’n’ drop File Manager, a hotlink protection tool, a domain name redirection tool, an exhaustive web site traffic stats tool, a 1–click Web Applications Installer using which you’ll be able to effortlessly launch personal diaries, social networking web sites, online image galleries, etc.