We have compiled a collection of instructional video tutorials that visually show how you can sort out a typical issue connected with your Linux shared hosting account. You will find the videos in the Help section.
A 60–Minute Response Guarantee
All semi–dedicated servers are backed up by a 24–7–365 help desk service and come with a 60–minute ticket response guarantee. Our trained customer service technicians will be available to you 24x7x365 and will resolve any problem that you may run into within maximum 1 hour after the support ticket submission. In most instances, a response will be provided to you in less than 20 minutes.