Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Solution Warranty

  • Our group of specialists will try their best to reply to your advice demands in approximately 1 hour. If, however, the difficulty you have stumbled upon requires the help of the Administrators’ =Dept,= we will send the ticket to the person on shift and will submit a note to let you know.

  • Top quality support service

  • Qualified Tech Support Service

  • We will be online for you night and day to offer you useful information and client support and also to assist you with any difficulty that you could run into while organizing your virtual server. We will aid you with all pre–installed packages, plus your Operating System, server administration panel (depending on the VPS type) and the Hosting Control Panel made entirely by our company.

  • Intuitive help center

  • An Intuitive Help Section

  • A thorough and routinely updated articles base is built into our custom–built Hosting Control Panel. It provides quick tips about how to perform all the common site management jobs. The Help section presents descriptive how–to article tutorials and step by step video tutorials. You can access the Help section by clicking on the Help or Video buttons in the right part of each Control Panel section.