Q: What precisely does website migration mean and what does it involve?
A: The website migration service that we are offering is free of charge (within a certain limit). We will migrate your site(s) to our top–notch cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can lead to lost info and unnecessary downtime. That is why we will perform all that for you for free!We have knowledgeable administrators whose main job is to make sure that your web site performs precisely as it did on your previous hosting platform. The administrators are well–versed in migrating custom–made websites, as well as websites that are based on popular web apps such as WordPress and Joomla™.
Q: How much time will it take for my site to be transferred over to your platform?
A: While we cannot give you an exact time window, since there are lots of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to move your website within 48h, and in some cases – within 24h (when the website content is not large).
Q: My personal privacy concerns me. What info do you need?
A: We’ll require the login details for your current hosting provider’s Control Panel as well as the website’s name (domain name).
Q: My old web hosting account has delicate data inside. How can I rely on you?
Q: Will there be any downtime for my website?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. After the migration is over, we will make sure that everything is working properly and that the integrity of your web content is not jeopardized before notifying you that the migration is complete. Then we’ll tell you how to transfer the domain to your web hosting account with us and how to change the DNS settings.
Q: Will my current web hosting provider need to provide any information/help?
A: While we move your web content, your web hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Which web hosting platforms do you support?
A: Yup. We support all common Linux–based hosting platforms. We do not support Windows–powered hosting platforms, since we do not offer Windows web hosting services ourselves.Additionally, we don’t support proprietary web site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.